contesta
When a customer disputes a card purchase (a chargeback), the store has to gather evidence to defend the sale. contesta puts that evidence packet together, and you review and approve it before anything is sent. It's the same idea as the chargeback defense system we already run in production for an education platform.
- Merchants in Brazil selling through Shopify or Nuvemshop.
- In development.
- A flat fee, with no percentage of the disputes you win.
How it works
- contesta gathers the evidence for each dispute into one packet.
- You review the packet and approve it before anything is sent.