Taking new projectsRIO
PTEN
All services

Service: Custom software

Custom software built around how you work

When spreadsheets, an off-the-shelf tool and email stop keeping up with how your company works, we build the system around your process. One piece at a time, and you see each one running before we move on.

Let's talk about this What does it cost?

If this sounds familiar

  • Your process lives in spreadsheets only one person understands.
  • Your off-the-shelf tool makes the team work around what it can't do.
  • The same data gets typed into two or three places.
  • To find out where an order stands, someone has to ask.

What we build

  • Business rules

    Records, approvals and calculations the way your company does them today, written down and tested.

  • Users and permissions

    Each person sees and changes only what their role allows, and there's a record of who did what.

  • Integrations

    The system talks to your ERP, CRM, payments, spreadsheets and whatever else your operation runs on.

  • Reports

    The numbers you put together by hand today come straight out of the system.

  • Infrastructure

    Cloud, backups and security planned from the start, with privacy law in mind, in accounts under your company name.

If an off-the-shelf product fits your case, we'll tell you and recommend buying it.

How it works

  1. Diagnostic

    A one-to-two-week study at a fixed price that sets the scope and the price of each stage. You get the process mapped, the scope in writing and what's left out. The document is yours even if you stop there.

  2. Stages

    We build one piece of the system at a time, in stages of one to two weeks. Each stage ends with a demo and a test link you can open any day.

  3. Approval

    Before each stage starts, we agree in writing on what it has to deliver. You pay only after you've seen it working and approved it. A small first payment gets the work started.

  4. Everything in your name

    The code, the cloud and the domain are in your company's name from day one. At the end of any stage you can stop and take everything with you, documented.

The diagnostic proposes the order of the stages, starting with the part of the process that holds you up most today. You decide.

See the full process

What it costs

Cost depends on the size of the problem. We talk numbers in the first call, with no commitment.

The diagnostic pins down the scope and the price of each stage, so you know what you'll pay before the build starts.

Once the system is live, bug fixes are on us for 60 days. After that, monthly support is optional.

What changes the size of the project

  • how many user types and permission levels the system has
  • how many integrations with other systems
  • migrating data from spreadsheets or an old system
  • what has to work on a phone or offline

Projects that are already live

We describe each one by the kind of business. Client names stay confidential.

  1. 01

    Platform, cloud and docs

    Web platform
    Problem
    A company outside Brazil needed a stable web platform, with its cloud setup and documentation in order.
    Solution
    We built the platform, the cloud as code and the documentation site. It's been live since February 2024, and we still maintain it.
  2. 02

    Chargeback defense

    Education
    Problem
    Every payment dispute meant gathering the evidence by hand.
    Solution
    The system builds the evidence packet, shows where each item came from, and waits for someone to approve it before sending.

Want to talk?

Tell us in a few words what's giving you trouble today. You don't need a scope ready.

Let's talk Talk to us