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Service: Portals and SaaS

Customer portals, client areas and SaaS

Your customers, partners or subscribers need a place to get things done without sending you a message. We build the portal that serves the customers you already have, or the SaaS product you sell by subscription.

Let's talk about this What does it cost?

If this sounds familiar

  • Customers email or message you for things they could look up themselves.
  • Documents, invoices and order status are scattered across different places.
  • You run a process other companies would pay to use, but it still lives inside your operation.
  • The MVP built in a rush won't hold up once the first customers pay.

What we build

  • Customer portal

    A logged-in area where customers see orders, documents, invoices and status, and open requests.

  • Partner area

    Separate access for vendors and partners, with their own permissions.

  • SaaS and MVP

    Sign-up, plans, subscriptions and billing. Many companies use the same system, each one seeing only its own data.

  • Admin console

    Where your team keeps track of customers, usage and support.

  • Room to grow

    Cloud, backups and monitoring, with privacy law in mind, in accounts under your company name.

If your customers only need a form and an email reply, a portal is more than you need, and we'll tell you so.

How it works

  1. Diagnostic

    A one-to-two-week study at a fixed price that sets the scope and the price of each stage. You get the process mapped, the scope in writing and what's left out. The document is yours even if you stop there.

  2. Stages

    We build one piece of the system at a time, in stages of one to two weeks. Each stage ends with a demo and a test link you can open any day.

  3. Approval

    Before each stage starts, we agree in writing on what it has to deliver. You pay only after you've seen it working and approved it. A small first payment gets the work started.

  4. Everything in your name

    The code, the cloud and the domain are in your company's name from day one. At the end of any stage you can stop and take everything with you, documented.

The first stage ships the smallest portal that already solves something for your customers. Each stage after it adds one piece, always with a link you can test.

See the full process

What it costs

Cost depends on the size of the problem. We talk numbers in the first call, with no commitment.

The diagnostic pins down the scope and the price of each stage, so you know what you'll pay before the build starts.

Once the system is live, bug fixes are on us for 60 days. After that, monthly support is optional.

What changes the size of the project

  • billing and subscriptions inside the product
  • many companies on one system, with their data kept apart
  • how many user types and permission levels
  • a mobile app on top of the web version
  • integrations with the system you already use

Projects that are already live

We describe each one by the kind of business. Client names stay confidential.

  1. 01

    Platform, cloud and docs

    Web platform
    Problem
    A company outside Brazil needed a stable web platform, with its cloud setup and documentation in order.
    Solution
    We built the platform, the cloud as code and the documentation site. It's been live since February 2024, and we still maintain it.
  2. 02

    Chargeback defense

    Education
    Problem
    Every payment dispute meant gathering the evidence by hand.
    Solution
    The system builds the evidence packet, shows where each item came from, and waits for someone to approve it before sending.

Want to talk?

Tell us in a few words what's giving you trouble today. You don't need a scope ready.

Let's talk Talk to us