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Service: E-commerce

Custom e-commerce, from storefront to data warehouse

We run the e-commerce operation of a US company selling around US$ 2 million a year: storefront, checkout, subscriptions, billing, chargebacks, ads and data. We bring that work to your store, whether it runs on an off-the-shelf platform or is built from scratch.

If this sounds familiar

  • Subscription renewals fail on the card, and the customer never finds out.
  • Chargebacks expire unanswered because gathering evidence takes hours.
  • Revenue sits in the payment provider, ad spend across three platforms, and the numbers don't match.
  • Your store platform doesn't cover one step of your process, so that step lives in a spreadsheet next to it.

What we build

  • Storefront and checkout

    Catalog, cart, checkout, coupons, bundles and subscriptions with upgrades and credit toward the next purchase.

  • Billing and recovery

    The reason for every decline identified, the customer told, a warning before the card expires, and access ended on an agreed schedule.

  • Chargebacks and fraud

    An evidence packet built from the store's own records, approved by a person and submitted before the deadline.

  • Integrations

    Store platform, marketplaces, ERP, payment providers and email tools passing data on their own.

  • Data and ads

    A data warehouse with sales, ad spend and traffic, and purchases sent back to Google and Meta as conversions.

Everything stays in your company accounts: store platform, payment provider, cloud and code.

How it works

  1. Diagnostic

    A one-to-two-week study at a fixed price that sets the scope and the price of each stage. You get the process mapped, the scope in writing and what's left out. The document is yours even if you stop there.

  2. Stages

    We build one piece of the system at a time, in stages of one to two weeks. Each stage ends with a demo and a test link you can open any day.

  3. Approval

    Before each stage starts, we agree in writing on what it has to deliver. You pay only after you've seen it working and approved it. A small first payment gets the work started.

  4. Everything in your name

    The code, the cloud and the domain are in your company's name from day one. At the end of any stage you can stop and take everything with you, documented.

We start where the store loses the most money today: payment declines, chargebacks, manual rework or ad spend with no measured return.

See the full process

What it costs

Cost depends on the size of the problem. We talk numbers in the first call, with no commitment.

The diagnostic pins down the scope and the price of each stage, so you know what you'll pay before the build starts.

Once the system is live, bug fixes are on us for 60 days. After that, monthly support is optional.

What changes the size of the project

  • how many platforms and sales channels are involved
  • subscriptions and billing rules
  • order and dispute volume
  • integration with ERP, inventory and shipping
  • a migration from one platform to another

Projects that are already live

We describe each one by the kind of business. Client names stay confidential.

  1. 01

    Continuing-education e-commerce

    E-commerce
    Problem
    An online store selling courses, packages and memberships to healthcare professionals who renew their licenses.
    Solution
    We've run the whole platform, from storefront to data warehouse, since 2023.
  2. 02

    Chargeback defense

    E-commerce
    Problem
    Payment disputes expired unanswered, because putting the evidence together by hand took hours.
    Solution
    Every dispute becomes a case with evidence from the store's own records, each item's source cited, and approval before it goes out.
  3. 03

    Failed payment recovery

    E-commerce
    Problem
    Renewals failed on the card and the customer never found out.
    Solution
    The system identifies why the card declined, tells the customer, and ends access on an agreed schedule instead of without warning.

Want to talk?

Two lines on what's slowing you down today are enough. You don't need a scope ready.